Vodacom Fibre If I could give a no star rating I would

Vodacom Fibre should get a no star rating for this poor and terrible service!

I logged a query with your Fibre department on 30/12/2022 about a Router that was not working in my new place. I then explained to the young man who helped me that I require Fibre in order to be able to successfully do my job. He told me that it would take 7 days for somebody to contact me.

That didn't happen and I had to log a complaint here on to get somebody's attention. At the time, I wasn't too annoyed or keen on picking a fight and I was pretty understanding for somebody who was being poked for Fibre he wasn't getting and also buying mobile data because your service is ****!

I was contacted a couple of days after and was then told on Thursday/Friday last week that I would be contacted by somebody as a technician was scheduled to come to my area today. Today ... no technician, no phonecall and still no Fibre. Should I perhaps just cancel all this nonsense and get a new service provider because clearly you have a lot of clientele and don't need my monthly contribution any more.

I will also be going to all my social media platforms and making sure that other people are made aware of just how ******* your service is.