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Shamal P
1 reviews | Active since May 2016
01 Oct 2021, 13:48
Vodacom fibre idiots cannot redeem themselves
Vodacom fibre idiots are at it again. I have barely had fibre connection for 2.5 weeks and the fools have disconnected my internet. So our pathetic journey of lies and betrayal begin again. Empty promises that I will be contacted by ghosts in this untouchable company. I am now 150% convinced that Vodacom firbre staff do not get trained and do not know what to do. I am sure that their managers who are hiding are thinking of ways to spend money which they did not earn. This time I was promised a call back by Denver Anthony who was in a meeting for the entire month at the time I called. My request is simple. Please reconnect the fibre. Somebody did this for me the last time after 3 week and 50 fone calls.
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Replies (2)Vodacom's replyOfficial
01 Oct 2021, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Oct 2021, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Shamal P's updateReviewer Update
01 Oct 2021, 15:03When and at what time will I get this call.
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Shamal P's update01 Oct 2021, 15:03
Reviewer Update
When and at what time will I get this call.
