SP
Shamal P

1 reviews | Active since May 2016

01 Oct 2021, 13:48

Vodacom fibre idiots cannot redeem themselves

Vodacom fibre idiots are at it again. I have barely had fibre connection for 2.5 weeks and the fools have disconnected my internet. So our pathetic journey of lies and betrayal begin again. Empty promises that I will be contacted by ghosts in this untouchable company. I am now 150% convinced that Vodacom firbre staff do not get trained and do not know what to do. I am sure that their managers who are hiding are thinking of ways to spend money which they did not earn. This time I was promised a call back by Denver Anthony who was in a meeting for the entire month at the time I called. My request is simple. Please reconnect the fibre. Somebody did this for me the last time after 3 week and 50 fone calls.

0
Replies (2)
Vodacom
Vodacom's reply01 Oct 2021, 14:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SP
Shamal P's update01 Oct 2021, 15:03
Reviewer Update
When and at what time will I get this call.