CW
Christa W

1 reviews | Active since Jan 2020

22 Nov 2022, 09:24

VODACOM FIBRE I AM LIVIT ALWAYS DOWN ALWAYS ISSUES ALWAYS NO INTERNET

Vodacom Fibre. We have this up for about 3 years with more down time than up I have a guesthouse and an embarrassing explanation that Vodacom Fibre is ONCE AGAIN down or off or just not working,

If you phone oooo nooo it is on at our side...o no reset o no...it is not rigth

Okay we will sent somebody then 4 days later sombody arrives.

I am over over VODACOM in total. Little lone the fibre part. Openserve installs and runs away and leave you with a non functional VODACOM with processes that IS NOT WORKING

I AM LIVIT - ALWAYS WAIT FOR TECHNICIAN.

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2022, 09:41
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team