CW
Christa W
1 reviews | Active since Jan 2020
22 Nov 2022, 09:24
VODACOM FIBRE I AM LIVIT ALWAYS DOWN ALWAYS ISSUES ALWAYS NO INTERNET
Vodacom Fibre. We have this up for about 3 years with more down time than up I have a guesthouse and an embarrassing explanation that Vodacom Fibre is ONCE AGAIN down or off or just not working,
If you phone oooo nooo it is on at our side...o no reset o no...it is not rigth
Okay we will sent somebody then 4 days later sombody arrives.
I am over over VODACOM in total. Little lone the fibre part. Openserve installs and runs away and leave you with a non functional VODACOM with processes that IS NOT WORKING
I AM LIVIT - ALWAYS WAIT FOR TECHNICIAN.
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Replies (1)Vodacom's replyOfficial
22 Nov 2022, 09:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Nov 2022, 09:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
