Vodacom Fibre - huge disappointment :-( :-(

Since signing up with Vodacom Fibre, we have had nothing but frustrations. Not only has it taken almost 8 months to cancel my Telkom line - which Vodacom was meant to do, but we have now been without internet for 2 weeks. Numerous calls and emails to Vodacom Fibre have brought no joy. The call centre - ********** - and email support centre - ********** ********** - seems only able to generate 'reference numbers' and make empty promises that somebody will respond. Vodacom's walk in centres apparently cannot assist with fibre problems either. Based on this experience, it was a huge mistake for me to change service providers to Vodacom.

Is anyone at Vodacom interested in keeping me as a client?