Vodacom Fibre Horrible Service!!!

Terrible service from Vodacom fibre, I placed a fibre order on the 6th of December 2020 and to this day (25 Jan 2021) I don't have a router from them.

It does not seem like anyone there knows what they are doing, I am the one who has to call every time asking for an update and get useless SR numbers. The next time I follow up on the SR number - I find that my information has been captured wrongly, how is this possible when I have been a vodacom customer for nearly 10 years - they can't even get my number right (which is contracted to them)!

Vumatel and now the courier company have been given wrong addresses and phone number. How is this possible when I have called Vodacom more than 10 times and each time my information is captured, let alone the fact that all the correct information was given when the order was placed on the 7th of December!

Seriously can a company be more useless!

Order Number from the 7th of December: SO*** Useless SR Numbers given each time: SR*** SR*** SR*** SR***