NM
Nasiphi M
1 reviews | Active since Sept 2020
05 Jan 2026, 10:29
Vodacom fibre horrible
Horrible customer service ever. I need to move my fibre to a new place and I’m being rejected and when I ask why they say I don’t qualify, how when I already have the fibre in my name. Now they say I can cancel the current fibre and be liable for the 11 months that are remaining in my contract. How are you expecting me to pay for something I’m not using
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
05 Jan 2026, 11:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2026, 11:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nasiphi M's updateReviewer Update
07 Jan 2026, 20:16Dear Vodacom team
I am still waiting for the call from the consultant as promised
I am still waiting for the call from the consultant as promised
NM
Nasiphi M's update07 Jan 2026, 20:16
Reviewer Update
Dear Vodacom team
I am still waiting for the call from the consultant as promised
I am still waiting for the call from the consultant as promised
NM
Nasiphi M's updateReviewer Update
13 Jan 2026, 08:56Dear Vodacom team
Could you kindly provide feedback on my query
Thanks in advance
Could you kindly provide feedback on my query
Thanks in advance
NM
Nasiphi M's update13 Jan 2026, 08:56
Reviewer Update
Dear Vodacom team
Could you kindly provide feedback on my query
Thanks in advance
Could you kindly provide feedback on my query
Thanks in advance