VODACOM FIBRE... HELL NOOOOOOOOOO!!!

Vodacom fibre is the WORST!!! Do not opt to change your subscription to Vodacom, I cant give a opinion of service, seeing that you dont receive any service. Each time I have to hear the service request is being escalated. No one bothers to get back to you. They are not releasing my current fibre line, which was not installed by them, there was NO SERVICE rendered by Vodacom, the current installed fibre line was paid for by myself, with my previous service provider in 2018. Because I canceled the service order before installation or any service given by Vodacom , they are not releasing my line with Frogfoot! I fully understand If they had a waiting period for line release, if a service was rendered or line installed by them, but NOTHING was done by them!!! DONT EVER THINK OF USING VODACOM FIBRE!!! And don't ever expect a reply...