Vodacom Fibre has gone down the drain

Was sick in bed over the weekend. Fibre down almost the entire time. Completely unusable. Our whole building has this issue. Was on hold on their *** number for 50 minutes! No answer. Was able to get through to sales in under 3 minutes. Sales sent me through to technical support. The reset stuff on their side, and an hour later down again. For more than half an hour at a time. We pay about R800/month for this. I can forgive some downtime, but no customer service is the worst. I have started the process of cancelling my Vodacom fibre account. I am a Vodacom mobile user as well, and will switch just to get away from this company. Who is going to pay for the extremely expensive mobile data I have had to use over the weekend?

What I expect from them is to refund me, and add my remaining Fibre data balance to my mobile number for compensation or send me one of those LTE routers ASAP with the same amount of data.

P.S. Really unprofessional to have the audacity to advertise other products while we wait to speak to a consultant. Also, how can you not have a status page for Vodacom fibre?