RW
Ryan W

1 reviews | Active since Jan 2014

18 Jun 2018, 07:39

Vodacom Fibre hands down worst Fibre in SA

I’m going to keep posting here until someone from Vodacom actually calls me. I ordered Fibre last month, I was told it will take between 7-21 working days for someone to call me to arrange installation. Its now working day 24 and still no one has called. I phoned Vodacom Fibre twice and both times they saud someone will call me the next day. I posted on Hellopeter last thursday and received the lie response on thos website that someone will call. I’m going to keep posting on this site till someone calls me. This is the second time I have ordered Fibre throughVoadcom, last year September I had to eventually cancel the order after months of waiting and no one called for installation and here I am again with exactly the same story! How bad is this company.

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Replies (1)
Vodacom
Vodacom's reply18 Jun 2018, 10:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team