LM
Luvo M
1 reviews | Active since Apr 2021
30 Apr 2024, 16:35
Vodacom fibre ****g*sh Bahaviour
Two months after I've signed up for a 75Mbps fibre line with Vodacom Fibre, and a couple of logged service requests later, I'm still getting 25Mbps!! They are, however, and strangely enough, going to bill me for a 75Mbps line, a service I've told them numerous times I haven't received. ****gish behaviour of some note.
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Vodacom's replyOfficial
01 May 2024, 07:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 May 2024, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team