LH
Lindo H

1 reviews | Active since Apr 2020

23 Jun 2021, 07:20

Vodacom Fibre Frustration

I app**** for Vodacom Fibre almost 2 years ago, i'm still waiting. This is so frustrating!!!! All they do is give you different consultants to speak to and each one makes empty promises. They've made me apply for approval twice which I think is their delay tactic.

A few blocks up, a friend app**** and had everything installed within a matter of weeks.

0
Replies (1)
Vodacom
Vodacom's reply23 Jun 2021, 08:26
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team