Vodacom Fibre Frustration

Vodacom Fibre!!!! In the interest of the public, I will keep this clean. I signed up a 24 months contract which come with 2 months discount. From day 1, I was billed and I raised this with Vodacom Fibre, and raised a stupid SR number ********** 9-236386, in Feb. This was done way before month end, but that didn’t matter, Feb bill went through. The guy by the name of Warren, I was told he is busy with the SR number. In March, I logged another SR190 ********** 54 for March bill, after many follow ups with no feedback and no way to contact Warren (I think he reside at Mars or something), the bill for March went through. So what I want to understand is, will ever get my money back?