CZ
Craig Z
1 reviews | Active since Feb 2020
13 Jan 2021, 08:02
Vodacom Fibre *****
Had a fibre line installed last week. Technician could only report after installation that there was a problem with the system that would hinder the line and that in a few days it would be up. One week later - no internet still, no advisor from the Vodacom Fibre Customer Care knows what they doing or how to resolve the issue...DO NOT USE VODACOM FIBRE SERVICE!
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Vodacom's replyOfficial
13 Jan 2021, 08:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jan 2021, 08:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team