KM
Kgopotso M
1 reviews | Active since Jul 2019
04 Aug 2020, 09:27
Vodacom fibre *****.
Vodacom after de*****ing me of 250gb each month of my 750gb limit for 12 months just goes like, no we fixed it. What about all those months you've been capping me at a wrong limit? Honestly, I wouldn't recommend this to anyone. This is my fourth complaint on hello Peter. If anyone knows a better ISP in Randburg please recommend
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Vodacom's replyOfficial
04 Aug 2020, 11:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Aug 2020, 11:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
KM
Kgopotso M's updateReviewer Update
06 Aug 2020, 17:34That's referring to adjusting my FUP. However, it doesn't address the fact that you have done this for a year which I paid for 750 and received 500 for more than 12 months. Does it seem fair to you?
KM
Kgopotso M's update06 Aug 2020, 17:34
Reviewer Update
That's referring to adjusting my FUP. However, it doesn't address the fact that you have done this for a year which I paid for 750 and received 500 for more than 12 months. Does it seem fair to you?