CO
Charlene O

1 reviews | Active since Jan 2012

01 Oct 2021, 16:13

Vodacom fibre for business had very bad support

DO NOT GET FIBRE FOR BUSINESS FROM VODACOM! The service is terrible and your business is left in the lurch for DAYS! If you can survive being without internet for extended periods, then go ahead. My advice, don't. Not renewing our contract next year.

0
Replies (2)
Vodacom
Vodacom's reply02 Oct 2021, 09:44
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
CO
Charlene O's update05 Oct 2021, 13:58
Reviewer Update
Still waiting for that call and still waiting for our internet to be fixed, 1 week later. Absurd for business service.