Vodacom Fibre Flop Company part 2

The shoddy support service being dished out by Vodacom Fibre, are bound to chase away many existing and would be subscribers to their fibre service. I have been battling now, for almost 2 weeks, to have Vodacom sent a field technician out to my premises, to fix my fibre connection. I reported several service request on the same issue since the 16th of May 2023. Other than closing all my support tickets without attending or fixing any of them, I had no back support from Vodacom fibre. Their support team should all be fired, especially a guy called Thando, who is the most useless technician a company can employ. I refuse to pay them this month, untill they fix my fibre connection.