PC
Pieter C
1 reviews | Active since Jul 2015
25 Aug 2023, 11:09
Vodacom fibre
I have been paying for a 100mbs upload and 100mbs download,in the meantime i only got 40mbs download and 20mbs upload.After speedtests were submitted to Vodacom they denied my request for reimbur*****t,said i had to log a complaint earlier
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Vodacom's replyOfficial
25 Aug 2023, 12:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Aug 2023, 12:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team