PD
Precious D
1 reviews | Active since Apr 2019
31 Oct 2023, 06:33
VODACOM FIBRE-FALSE PROMOTION.LIERS!
The fibre promoters came to my house promoting the fibre connection for R399. They said the first month is for free and if im happy I can take on a month to month contract for R399. I never signed anything on that day and they took my banking details to check if I qualify. Came the following month I was debited R599,I've been trying to call them to cancel the contract or offer something less but they take from corner to corner. Second month now and they just debited another R599 .Beware,Don't fall for the vodacom fibre ****mers
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Vodacom's replyOfficial
31 Oct 2023, 08:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Oct 2023, 08:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team