VD
Vijay D

1 reviews | Active since Nov 2019

24 Dec 2020, 07:30

Vodacom fibre fails yet again

Vodacom fibre.. has failed me yet again.. I have asked for a relocation of the line on the 26th November this year.. to date still no joy.. after sales service is pathetic to say the least.. I have called every second day and never had a positive response nor the courtesy of a follow up giving any type of feedback... really disappointing!

0
Replies (2)
Vodacom
Vodacom's reply24 Dec 2020, 10:36
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
VD
Vijay D's update24 Dec 2020, 11:11
Reviewer Update
Thank you vodacom for your automated message.. this doesn't help as no one ever gets back..