1 reviews | Active since Oct 2018
Vodacom Fibre Fail
I'm a Vodacom fibre Customer on Palm Lakes Estate. I have been left extremely disappointed by the downtime of the fibre offering and the lack of action from Vodacom to correct these issues. Vodacom are the exclusive fibre providers on the estate and they have a few hundred customers on the estate all experiencing the same issues. Yet the downtime is just getting worse as the months roll by. I would not recommend Vodacom fibre to anyone!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Our attempts to contact you have been unsuccessful.
We have handed your query to our Fibre Division who will investigate the matter and provide you with further feedback. You may contact them directly on *** or via email at ***
Please accept our apology for any inconvenience caused.
Regards
Consumer Website Team
Dear Customer
Our attempts to contact you have been unsuccessful.
We have handed your query to our Fibre Division who will investigate the matter and provide you with further feedback. You may contact them directly on *** or via email at ***
Please accept our apology for any inconvenience caused.
Regards
Consumer Website Team