FK
Frederick K

1 reviews | Active since Dec 2020

01 Dec 2020, 20:47

Vodacom fibre.

If your thinking of getting fibre avoid vodacom . After phoning countless times and trying to resolve the issue i have come to the only conclusion that they are not interested in you as a customer you are just another number another source of money . Closing tickets which were un resolved no feedback . Definitely not a consideration if your running a business thats reliant on a good internet service provider . You will not be worried about when your line goes down be warned .

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2020, 07:09
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team