FK
Frederick K
1 reviews | Active since Dec 2020
01 Dec 2020, 20:47
Vodacom fibre.
If your thinking of getting fibre avoid vodacom . After phoning countless times and trying to resolve the issue i have come to the only conclusion that they are not interested in you as a customer you are just another number another source of money . Closing tickets which were un resolved no feedback . Definitely not a consideration if your running a business thats reliant on a good internet service provider . You will not be worried about when your line goes down be warned .
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Dec 2020, 07:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 07:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
