BB
Braam B
1 reviews | Active since Jul 2011
31 Mar 2021, 09:00
VODACOM FIBRE
Never join Vodacom Fibre, you will regret it! Fibre is always off, and its the worst call centre I have ever contacted. They will not assist you, and it is impossible to speak to a manager, consultants just say they are not available and will get back to you, which they never do - (17 attempts)! I hate the day I decided to join Vodacom Fibre!
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Vodacom's replyOfficial
31 Mar 2021, 10:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Mar 2021, 10:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team