SG
Siphesihle G

1 reviews | Active since Jul 2024

26 Feb 2025, 19:57

Vodacom Fibre

I have vodacom and have had the worst experience ever these past two weeks.Two weeks ago the Fibre had issues and I spent 3 days before the connection could be restored. Again last week Wednesday my connection dropped and it's been a week now calling vodacom back and forth with no assistance. I have spent so money buying airtime to call them and also buying data so that I can stay connected. What a horrible experience. I have run out of options. The service is appalling to say the least. I want my money's worth

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Replies (1)
Vodacom
Vodacom's reply27 Feb 2025, 07:24
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team