DV
Dawid V
1 reviews | Active since Jan 2020
13 Jan 2020, 09:42
Vodacom fibre
Another week has passed and still we have no internet. Every time we call, we are informed that a call will be logged. it's almost time for the fibre to be installed, I wonder if that is ever going to work. Vodacom can you please make a point of sorting out our concern. this has been dragging from 23/12/2019, surly it can take that long??? Service is very poor.
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Replies (2)
Vodacom's replyOfficial
13 Jan 2020, 09:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jan 2020, 09:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DV
Dawid V's updateReviewer Update
13 Jan 2020, 13:20Thank you Team leader Lentando for assisting my wife in a professional manner to try and resolve our concern. It's just a same that one always needs to result to these type approach before discovering a person of you stature. thank you so much.
DV
Dawid V's update13 Jan 2020, 13:20
Reviewer Update
Thank you Team leader Lentando for assisting my wife in a professional manner to try and resolve our concern. It's just a same that one always needs to result to these type approach before discovering a person of you stature. thank you so much.