Vodacom Fibre - extremely unreliable internet and bad service

I am a platinum member with Vodacom Cellular and decided to get Vodacom Fibre at my residence in La Lucia Durban. The installation was done in September 2018. I have had endless problems. I have called their call centre ********** more than 50 times in 3 months and nothing has been done. The internet line is down most of the time. Yet my subscription of R599 goes through every month with fail. It’s the worst company to deal with when it comes to fibre. So be careful if you want to get fibre. Choose a company that will not let you down.