1 reviews | Active since Jul 2018
Vodacom Fibre extremely poor service
10 Oct 2022, 19:43 So it's a year later and I relocated once again and I'm still suffering with the same poor service. Please advise is there anyone else in the fibre team aside from agents that don't help or can have a team leader help.
I have called everyday for the last week and no one can help me with a simple activation or tell me if I need to cancel my service.
Vodacom techs told me to cancel the service. I have been waiting for activation since 1 Oct 2022.
I am appalled by this service and the fact that no cares to help. Each time you call you get put through a new agent that can never tell you whom assisted last on the case no notes, I tell my sob story each day.
It's exshauting. Who cares to help. If this service needs to be I will not wait a 30 day waiting period due to an *********** team.
And who is reimbursing me for all that data I am buyi g while paying for a fibre service I can't use.
I will not be liable for 30 day notice and paying this month's premium with no service and a pathetic service and no resolution.
When will my account be reviewed.
I will not be liable for 30 day notice and paying this month's premium with no service and a pathetic service and no resolution.
When will my account be reviewed.
