OK
Oarabile K
1 reviews | Active since Feb 2021
23 Feb 2021, 12:40
Vodacom Fibre, extremely Poor service
Vodacom Fibre, the worst service in South Africa
Been waiting 13 working days for our fibre router to be activated since the 4th February. I have call almost everyday since the 4th and all I get is the following response, "sorry sir we are just first line workers and all I can do is escalate the SR for you.". Ver very poor service!
I am still waiting for activation to this day.
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Vodacom's replyOfficial
23 Feb 2021, 13:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Feb 2021, 13:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team