Vodacom Fibre - Extremely ***********

Installed a new Vodacom fibre line into my home, router delivered line installed and router could not be picked up by Vodacom a week passes and a technician is sent out and blames Openserve as they cant see the OTP Openserve sends out there technician shows that line is working. Call Vodacom with Openserve and now they can see the line and will do technical setup a week goes by still no fibre I call Vodacom and they say there is technical difficulties and they sort it our called the next day again and decided to cancel as they cant seem to provide the service only to be told no they cant see there router again. Had no choice but to cancel as this is very ***********. Then I hear they want to charge me for installation and the 24 month contract which I will not pay as no service was delivered and I really needed the SERVICE and now have to wait longer as I have to get a another company to setup my fibre. VERY VERY annoyed!!!!