LV
Lizette V
1 reviews | Active since Aug 2015
20 Nov 2022, 19:29
VODACOM FIBRE EXTREME BAD SERVICE
EXTREME BAD SERVICE FROM VODACOM FIBRE(VUMATEL) BEEN WITHOUT WIFI FOR NEARLY A WEEK. LOGGED A TICKET, JUST TO FIND OUT THE TICKETS BEEN CANCELLED. HAD TO LOG ANOTHER TICKET. DISPUTE BETWEEN VODACOM AND VUMATEL WHO'S RESPONSIBLE. YET I'M PAYING FOR A SERVICE WHICH I DON'T HAVE. NOBODY EVEN PHONES BACK WITH ANY FEEDBACK.
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Vodacom's replyOfficial
21 Nov 2022, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2022, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team