WM
Wesley M
1 reviews | Active since Jul 2020
10 Jan 2022, 09:42
Vodacom Fibre... Exceptionally poor service!
Poor Poor Poor service from Vodacom Fibre. Someone eventually contacted me but still we remain without Fibre. Going on for almost 2 months now and we're getting billed regardless.
Can someone at Vodacom take ownership of this query immediately and resolve without any further delays.
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Replies (2)
Vodacom's replyOfficial
10 Jan 2022, 12:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2022, 12:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WM
Wesley M's updateReviewer Update
17 Jan 2022, 08:55Hi Vodacom. Please urgently provide feedback on this long outstanding issue?
WM
Wesley M's update17 Jan 2022, 08:55
Reviewer Update
Hi Vodacom. Please urgently provide feedback on this long outstanding issue?