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jaco N
1 reviews | Active since Jan 2021
04 Feb 2022, 16:11
Vodacom fibre Epic Fail!
Trying to upgrade vodacom fibre line and move installation since October 2021. Vitited local Vodacom Store in January 2022. Zero response. Followed up with contact in Store, no progress. Work orders internally keeps getting cancelled. This is appalling service. Actually none at all. Just dont care?
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Vodacom's replyOfficial
05 Feb 2022, 15:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2022, 15:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team