Vodacom fibre ( Endless connectivity problems), I have lost all hope in the brand / company

I am sick and tired of Vodacom fibre. I have been with Vodacom fibre for over two years now.. The last 8 months have been hell from such a big company. Every week I buy data for my family because of connectivity issues and it will take them 2 to 3 days to resolve the problem.

I ask again, what is the point of having fibre and pay for it on a monthly basis and still have to buy additional data every second week for my kids to attend online learning and myself to be able to work.

I'm challenging Vodacom to look at all my connections problems logged on their system and also on Facebook. I logg a call four to fives times every month. Sometimes their Vodacom app is not working like today the 11th of September 2021, their helpdesk is not available.. Nothing seems to be working. I want to do some work, I can't because of Vodacom.. This is pathetic and disappointing for a big organization such as Vodacom. Upgrade your systems / capacity / technology to handle the load and traffic and train your technical consultants properly as some of them are clueless and don't know what they are doing nor talking about.

I'm really getting tired of Vodacom fibre and losing my trust and loyalty to the brand. This is pathetic, I'm beginning to doubt if the fibre world is for Vodacom.

My score for them is 1/10. I cannot be paying the same amount of money for fibre and also buy data for the same amount each and every month. My friends and colleagues have advise me to leave them ages ago and I really regret staying thus far. I have no faith in the brand of company anymore.