ZS
Zameer S

1 reviews | Active since Jul 2013

02 Sept 2022, 10:49

Vodacom Fibre

Its almost a month now and my Vodacom fibre service is still not operational. I have logged so many service requests and still the issue is not resolved. I wish that your service to clients was as quick as your billing department, i have promptly been invoiced for a fibre service that i did not receive. How do you justify that Vodacom? Billing me for no fibre service for almost a month!!!!!!

Vodacom fibre is very disappointing!

0
Replies (1)
Vodacom
Vodacom's reply02 Sept 2022, 12:16
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team