ZS
Zameer S
1 reviews | Active since Jul 2013
02 Sept 2022, 10:49
Vodacom Fibre
Its almost a month now and my Vodacom fibre service is still not operational. I have logged so many service requests and still the issue is not resolved. I wish that your service to clients was as quick as your billing department, i have promptly been invoiced for a fibre service that i did not receive. How do you justify that Vodacom? Billing me for no fibre service for almost a month!!!!!!
Vodacom fibre is very disappointing!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Sept 2022, 12:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Sept 2022, 12:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
