Vodacom Fibre

We have had an extremely unpleasant and frustrating experience since August to have our fibre line relocated. It is impossible to get clarity or commitment from all fourteen consultants we have called over the past few weeks. They seem badly trained and have no authority to execute on anything. It is impossible to speak to managers or technicians. Promises of getting phoned back simply don't happen. We feel like we have been **** to and left in the dark. The money gets deducted from my account every month but the service is non existent. Almost 3 weeks have passed since Openserve has been to our house and nobody seems interested to sort out our connection issue. We have stopped calling your costumer care number as there is no point. Being the customer we would think that you would be bending over backwards to sort this out but it is not the case.