FB
Ferdinand B
1 reviews | Active since Jul 2017
31 Jan 2025, 08:06
Vodacom Fibre
It is impossible to speak to the Fibre department, every day they escalate the matter, nothing gets done - it has been a week that i have internet to connect to.
I would not recommend Vodacom Fibre to anyone !! worst customer service I have ever experienced.
It has not even been 2 months, and I have spent more than 20 hours on the phone and still nothing is done.
Stay far away from Vodacom Fibre
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Vodacom's replyOfficial
31 Jan 2025, 09:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2025, 09:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team