Vodacom Fibre

3 reviews | Active since Jun 2020 15 May 2024 at 09:55 Vodacom Fibre Good Day Vodacom fibre down in Drakensberg street Elandsrand Brits , my current ISP have asked more then once with photos as proof of cut fibre to be repaired for over a month now , and still Vodacom have not communicated when they will fix the Fibre can Vodacom please resolve this as a matter of urgency. Unhappy customer Reply (5) Vodacom’s reply 15 May 2024 at 09:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team Vodacom’s reply 21 May 2024 at 11:28 The business has rep**** privately, and only Divan W can view this message. Why do businesses and reviewers write private replies? Divan W’s reply 22 May 2024 at 16:46 Today exactly a week since my complaint and still fibre cut not fixed , today as per your communication that you send privately a technician will be dispatch 22 May 2024 at 4 Pm guess what nobody arrived or contacted me. Divan W’s reply 24 May 2024 at 10:40 I want this resolved today before end of bussiness i have been patient now for a long time Divan W’s reply 03 Jun 2024 at 20:02 Vodacom to you are useless pathetic service tell me my fibre line is activated still when I connect no internet

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