Vodacom fibre

Good day hello peter vodacom rep**** the last time on hello peter they sed we will be in contact with me but they never contacted me vodacom sent me a conformation email they will in stall my fibre on 02/11/2020 today they never came so i phoned to here what is the storie they sed the fibre in my erea is off so later on i phoned again then they tell me no my installation is only booked on 10/12/2020 so i told them i want to talk to a manager and guess what managers are never avalable i was told over the phone from a vodacom agent that my fibre will be installed on the 2/11/2020 all that vodacom does is lie this is the worst service ever they never follow up managers dont care vodacom if they get there money then its ok but they cant even deliver a service you must allways phone to here whats going on i hope the ceo of vodacom is happy with the bad service he is giving hes clients