CB
Cedric B
1 reviews | Active since May 2025
23 May 2025, 09:32
Vodacom fibre
Never been so let down by a company before. I have had connectivity issues for long now and the keep passing the blame to Vumatel while I know for a fact its a router problem. They just keep saying that a ticket is lodged and escalated. Where to I dont know. Absolute shocking service from Vodacom Fibre. Seriously going to cancel and move to someone more reliable.
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Vodacom's replyOfficial
23 May 2025, 10:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 May 2025, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team