J
Joanita
1 reviews | Active since Aug 2025
03 Jan 2026, 09:43
Vodacom Fibre
I am running a business from my home and are struggling for more than a week to get my fibre sorted. The contact centre/halp desk only promise to send emails to the allocated official but nothing! No feedback! No progress! No fibre! I am phoning daily - for more than half an hour at a time and no resolution. Stay away from Vodacom Fibre!!!
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Replies (2)
Vodacom's replyOfficial
03 Jan 2026, 10:03 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply03 Jan 2026, 10:03
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
J
Joanita's updateReviewer Update
03 Jan 2026, 17:27Again… more than 7 hoirs and still no call, no feedback, no fibre. For a Vodacom customer of more than 26 years this is such a dissapointment!! Promises that just remain promises with no action.
J
Joanita's update03 Jan 2026, 17:27
Reviewer Update
Again… more than 7 hoirs and still no call, no feedback, no fibre. For a Vodacom customer of more than 26 years this is such a dissapointment!! Promises that just remain promises with no action.