jH
jaco H
1 reviews | Active since Feb 2011
22 Sept 2021, 16:46
Vodacom fibre downtime
So the fibre goes down and they say it will take 2 working days before a technician will take the job than they can advise on turn around for fixing the fibre, that's pathetic.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
23 Sept 2021, 07:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Sept 2021, 07:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
jH
jaco H's updateReviewer Update
25 Sept 2021, 11:05Please dont lie on your reply vodacom you siad someone will get back to me and nothing has happened and upon me calling the fibre department agian they say somewhere next week only. I guess this means im not going the business with vodacom any longer.
jH
jaco H's update25 Sept 2021, 11:05
Reviewer Update
Please dont lie on your reply vodacom you siad someone will get back to me and nothing has happened and upon me calling the fibre department agian they say somewhere next week only. I guess this means im not going the business with vodacom any longer.