WK
Willem K
1 reviews | Active since Mar 2019
24 Oct 2022, 12:38
Vodacom Fibre Down in Radiokop
My fibre line in Radiokop has been down since 20 October and nothing has happened. Keep saying technicians are working on it. Received a SMS from Vumatel to say a technician will arrange for a visit at my property 3 days ago and still nothing. Ask to speak to a manager and you get the run around.
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Vodacom's replyOfficial
24 Oct 2022, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Oct 2022, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team