Vodacom fibre down for 2 weeks

My fibre has been disconnected from the 2nd of June. I have calling Vodacom daily since to check on the process of me be reconnected. All I got was to be **** to and get misleading information

At first they told me my area is out it was just not my apartment. They told me they assigned the technicians to come fix. Today I decided to go to our complex management to see if other residents had the same issue of if Vodacom has given them any information about this. I was shocked to learn that no one complaint about the fibre even our management office was fully connected. I am still shock bcs the Vodacom agent I spoke to this morning still confirmed our area being out.... how the hell will my area be out but every one in the complex is connected and out office is also connected!!! The technician who was supposed to resolve this only ditched us at last minute to postpone till the 15 June.

What kind of nuisance is this from Vodacom . I mean I have been off since the 2nd and no one is acting and all I’m getting is lies.