EB
Etienne B
1 reviews | Active since Mar 2022
05 Dec 2022, 11:23
Vodacom Fibre DOWN FOR 19 DAYS AND COUNTING
19 Days and my Fibre installation is still not working, when is Vodacom actually going to assist me in sorting this out? My other line was down for 10 Days, so in the last month I was without Internet for a TOTAL OF 29 DAYS, BUT STILL ON THE 1ST OF DECEMBER THE TOTAL AMOUNT WAS DEDUCTED FROM MY BANK ACCOUNT.
SR ***
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Vodacom's replyOfficial
05 Dec 2022, 12:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2022, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team