FM
Fortune M

1 reviews | Active since Mar 2020

28 May 2022, 14:17

Vodacom Fibre down AGAIN

My line is been down with no internet since yesterday and it's for the second time , last I waited 2 weeks to get it sorted, the call center is useless they tell me I must wait for the case to be transferred to senior official, one says 24hrs the other 48 when I follow up, PLEASE SEND A TECHNICIAN TO COME FIX IT LIKE BEFORE TO AVOID ME INCURRING DATA CHARGES

0
Replies (2)
Vodacom
Vodacom's reply28 May 2022, 18:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
FM
Fortune M's update28 Dec 2022, 19:49
Reviewer Update
Am down again since 21st Vodacom: Good day
Kindly receive the SR***
With Regards
FTTH NoReply(2-SQQGN1F).