ED
Ernest D
1 reviews | Active since Dec 2014
01 Jul 2022, 09:02
Vodacom fibre down
SR***, my fibre has been down since 25 june, i have been following up daily but it was said they waiting for tech, today 1 july i called again they said the tech will arrive on the 8 july, which is un acceptable
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Vodacom's replyOfficial
01 Jul 2022, 09:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2022, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team