VODACOM FIBRE - DON'T WASTE YOUR TIME

On the 6th May I signed up for a higher package as our internet was slower on Fibre than it was on ADSL - we noticed that there didn't seem to be a big change and I queried this with Vodacom so imagine my surprise when I receive an email on 19th JUNE to say that we've been switched from 4GB to 20GB - YET I'VE ALREADY BEEN CHARGED FOR TWO MONTHS AT THE HIGHER RATE!!!!

Coupled to this is that Vumatel had a problem in our area and we reported our device not working on the 15th - Vumatel subsequently have made contact and will possibly be coming to sort out the problem today - ANOTHER WEEK LATER OF PAYING FOR A SERVICE WHICH WE ARE NOT RECEIVING.