VODACOM FIBRE. DON'T TOUCH THE SERVICE OR COMPANY

My Internet was no functionality after a block of loadshedding yesterday (27 October). After calling and speng 40min with a consultant who could not assist, besides telling me that my modem had blown and a technician would be with me today (28th) to fix it. At 5.20pm I eventually called and again after 30min of confusion was told a different story. My line had to be unblocked (wow!). She proceeded to vet my line unblocked and assured me it would be working shortly. Well, you guessed it.....STILL NOT WORKING. I called at 8.30pm to be told the line was unblocked BUT the configuration was incorrect...WHAT A CIRCUS SHOW. 3 different calls..3 different explanations. I was promised that it will corrected before 10pm (closing hrs) by a supervisor. I was promised a call to confirm.YOU GUESSED IT...NO CALL AND STILL.NO INTERNET. Even with reference number SR*** I was assured reconnection. As a medical individual assisting community work with short video calls to community patients this internet service is essential. VODACOM......YOU ARE UNFORTUNATELY PART OF SOUTH AFRICA PROBLEM...NOT PART OF SA SOLUTION. Besides being annoyed and frustrated I will BE CANCELING MY SERVICES feom my home, office and 2 other premises. DISGUSTED