Vodacom Fibre .... DON'T DO IT!!!!

I am absolutely shocked by Vodacom’s Fibre customer service.

I have sent a lot of mails and left countless messages for The person dealing with my request to call me back and I just get ignored!!!!!!!!!!!!!!!!

I am going to social media with every single email I have sent that just gets ignored. !! Best of all, I was told that I get a free router and installation. So this should not be charged for. I am going to approach the Consumer Protection Act with the quotation and advert stating that I get a free router and installation. I kindly requested that the debit order does not go off on my account but this was ignored as well. No phone call stating that I will be billed because of “XYZ” reasons. i have been waiting since November 2018 for my fibre to be installed but Vodacom does not get back to me on that either. I made one phone call to another company and they had me up and running in less than 3 weeks.

Vodacom is one of the worst providers I have ever come across. Thank you for absolutely nothing and wasting my time!!!!!