1 reviews | Active since Oct 2019
Vodacom Fibre dont bother
5 days without Fibre. I have made more than 3 calls a day to vodacom. No one has come up with a solution and all I get is empty promises than they will get back to me. I have 3 contracts with vodacom and spend R2500 every single month with them. I have never once missed a payment and have been a loyal customer to Vodacom for 15 years. This is totally unacceptable to receive this kind of service. Might I add that this is the 4th time my fibre has been down in 4months and every single time it has taken 5days or more to be sorted out. My diary is filling up with Service request reference numbers. I am tired of the excuse that it is vumatel problem or Visa versa vumatel saying it is vodacoms problem. I pay vodacom as a service provider and they should fix it. Thankfully my 3 contracts expire early next year and I look forward to moving to different service provider. I know there aren't any great ones but judging by other people's feedback no one can be as bad as Vodacom. And I wonder who refunds me for the R150 per day I spend on data to keep my business going........
