AI
Abdullah I
1 reviews | Active since Apr 2018
07 Nov 2019, 10:23
Vodacom Fibre- doesn't want to assist with performance
This is the worst ISP in the country, the product performance is horrible, the call center doesn't help you. You cant cancel your subscription. Worst 10 months of my life, and the debit order keeps going through. I cannot play a decent online game and this is meant to be fibre. My brother is next door with a 10MBps line same as mine on Telkom and he has no issues.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Nov 2019, 10:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2019, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
18 Nov 2019, 10:25Dear Customer
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Vodacom's reply18 Nov 2019, 10:25
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
AI
Abdullah I's updateReviewer Update
18 Nov 2019, 12:39the number you have left does not appear- who do i contact?
AI
Abdullah I's update18 Nov 2019, 12:39
Reviewer Update
the number you have left does not appear- who do i contact?